Paid but did not recieve registration code - resolved

[DAubin]

I have sent numerous emails to Novii support and customer service about my paid order for Novii Animator and have yet to hear from them on why I have still not been sent my registration code. This is very frustrating and at this point I feel I have been ripped off by your company. My order confirmation is noviimedia-3348 and is dated Sept 2nd.

[Ksenia]

We've send the registration key for your copy of NoviiAnimator three times - on time was at the 3 of September and two times at the 7th of September. As you have not received our messages, seems that they were blocked by your spam-filters or your mailbox is full. We recommend that you tune your anti-spam system for accepting all messages from the domain @novii.com

However, the registration key for your copy of NoviiAnimator is 12215458

The Novii Team

[allen]

Can I use that code too? (Just kidding!)

[Ksenia]

We've sent you the registration key to the alternate email address you provided. So hope, you'll get it soon.

Please do not hesitate to write us with any questions.

The Novii Team

[goldy500]

i forgot my owner name and my activation key for my novii remote i ordered it under a different email and i cant remember what the registration key was is there a way i can get it from you or do i have to re-order it

[avk]

Please contact us at service@novii.com with the details of your problem and we'll try to help you.